  REVENGE – A BUSINESS CONCEPT If you have seen the 'Revenge' program on TV, you're probably captivated with what the star is calculating and how she is methodically working through various plots to even the score! Now, whilst this is in the extreme, the fact is customers in their own way can go out of their way to work against you – which is similar to the central message of the TV program – and can really harm your business! Over the years I have covered a number of topics to do with managing customers and the aspect of how one bad experience can really affect all exhibitors at a show. The sad thing is that other exhibitors can often be grouped into the same category when really they have done nothing wrong, and can be quite often the complete opposite in customer approach. Click here for more  Gary Fitz-Roy Managing Director 
Expertise Events is the largest Australian owned and operated Event organisation company - holding over 30 world class events across Australia and New Zealand each year. Since its founding, Expertise Events has grown from 2 events and 3 staff to more than 30 events and 40 staff. Expertise Events was established in 1990, prior to the Melbourne Exhibition & Convention Centre, Brisbane Convention & Exhibition Centre and Sydney Showground being operational. Expertise Events is now the leading Australian owned and managed exhibition and event organiser, running more than 30 trade and consumer events in Australia and New Zealand. |
You need Flash player 8+ and JavaScript enabled to view this video.
 May
June
July
August
September
|
 
Into Craft is a blog where you can find craft projects, online exhibitions, profile stories, competitions, news and notices of upcoming craft events. Into Craft is where you can share and be part of the craft community.  Adjust the filters below to find the event that suits you! or 
Roy is the name we have given to our conductor. Expertise Events is dedicated to conducting successful events: we set the tempo, guide, direct, lead and apply our unique approach to the proceedings then deliver a grand finale.    |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
